Tradesmen Advice

Local Reliable
                         Tradesmen Advice Centre

Tradesmen Answers

What is your site about?

Local Reliable Tradesmen is not just easy for our homeowners; it's easy for our tradesmen too. As well as being easy we think our site provides the best value for money for tradesmen which must mean it's great for homeowners too.


How does it work for tradesmen?

Local Reliable Tradesmen makes it easy for quality tradesmen to build bigger and better businesses. Here's how it works:
Registering: Before you can use the site fully you will need to register - It's free. You'll need to tell us some basic information about you business including where you are located and the types of work you do.
Email alerts: Once you've registered, we'll notify you by email about newly posted jobs that are likely to be of interest to you - It's free as well.
Quoting: If you decide that you would like to quote for a job on the site, you will need to activate your membership. Simply click the "Activate Membership" link to the right of the job description. Activation allows you to quote for an unlimited number of jobs! There will never be any lead fees.
Get Rated: If you win the contract to do the work in question we don't charge any success fees either. The customer will give us an honest opinion of your performance once you're finished. Build up your positive ratings and potential customers will be more inclined to employ you and recommend you to others.


How do I join?

Joining couldn't be easier. Simply click here to register. You'll need to tell us some basic information about you business including where you are located and the types of work you do.


How do I contact customers?

If you would like to quote for a job featured on the site, simply click on the "Quote Now" link to the right of the job description. At this point you'll be able to send a message or question to the customer concerned. You may even be able to quote a price (mention if your quotes is likely to change) directly if the customer has described the job well. The customer will then receive your message and have access to your profile (name, email, telephone number, and ratings) and he/she will contact you to arrange a visit if required. In order to quote for jobs you will need to be registered and your membership must be active.


Don't I need to see the job before quoting?

Of course you do! In nearly all cases there is no substitute for visiting the property before quoting for a job. There may, however, be a few situations where visiting is not necessary; of course we leave this decision to your professional judgement. If you feel this is the case then you can provide a price for the work in the message box (in addition to any message you send).


How do I activate my Local Reliable Tradesmen membership?

Just go to the My Membership page to activate your membership. (You must be logged in to see this page).


I can't activate my membership.

If you are experiencing difficulties activating your membership using paypal, please check the following:
Double check that the card details you entered are correct.
Ensure that the personal details you entered (name, address, etc.) match those that are held by your bank.
If possible try using a different credit or debit card.
If all else fails, please contact your bank/card provider and/or paypal themselves to try to resolve the issue.


Can I get a receipt for my purchase?

Of course you can! Go to the My Receipts page and you'll be able to view and/or print a receipt for your activation fees. Paypal will also send a receipt by email soon after clearing your transaction.


I've paid for my membership but can't quote for jobs yet.

Credit or debit card: If you have purchased activation via Paypal using a credit or debit card, your Local Reliable Tradesmen membership should be activated virtually instantaneously. If this is not the case then the paypal payments system may be under heavy use. Simply log back into you account in a couple of hours and your membership should be active. If your membership is still not active after a couple of hours, please contact us.
E-cheque (a transfer from your bank account):
If you purchased activation via Paypal using an "e-cheque" we cannot activate your Local Reliable Tradesmen membership until the funds have cleared. This usually takes 5 to 7 working days. You will receive a confirmation email from paypal when the funds have cleared, after which your Local Reliable Tradesmen membership will be activated.


How do I cancel my membership?

If you would like to cancel your membership please follow the instructions provided here. Please send any suggestions you have about improving our service using Our Quick Contact Form


What are job alerts? How can I receive them?

Job alerts are regular emails containing all the new jobs of specific interest to your business. In order to start job alerts, click the verification link in the email we sent to you when registering. If you can't find the registration email, you can always request another from the job alerts page.


How do I change the number of job alerts I receive?

We will only notify you about new jobs that are both in one of your selected categories of interest and within your maximum travelling distance (click here to change your settings). You can start or stop job alerts altogether from the job alerts page.


Can I quote for any of the jobs on the site?

Yes, you are free to quote for any jobs featured on the site which are within your travelling distance. In order to build up a good reputation for Local Reliable Tradesmen please only quote for jobs you are seriously interested in obtaining.


How many quotes can each job receive?

There is no limit to the number of quotes a job can receive. Instead, customers remove their job from the site once they've received enough quotes. Jobs can stay on the site for a maximum of 14 days, after which they are automatically removed.


Can I see which jobs I have already quoted for?

Yes. Simply login to your account and then browse to any of the job categories. Jobs that you have quoted for will have a tick in the right hand column. You can also review your history of quotes from the my quotes section. (You must be logged in to see this page)


How can I ask a customer to rate me?

If you have completed a job recently, but haven't yet received feedback, we would advise simply sending a friendly reminder email or SMS to the customer.


I can't log in.

Check your password by requesting confirmation.
Ensure that caps lock and any other key locks are off. Remember, the password is case sensitive.
Ensure that cookies are enabled.

If you are still having difficulties please contact us.


Can I help?

If you would like to help Local Reliable Tradesmen to continue to grow, please, refer us to the other tradesmen.


Besides if You want to give an opinion about a different solution on how to do the described jobs, or how to perform the tasks, or which materials better to use or You want to discuss how to do the jobs not mentioned here-You are more than welcome to share it with us.

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